The National Communications Authority (NCA) of Ghana has unveiled its very first transformative 5-year strategic plan for 2024-2028. This ambitious plan aims to elevate Ghana's ICT landscape by advancing the nation's communications sector. It is designed to complement Ghana's Development Plan and aligns with the objectives of international organizations. The strategic plan is built on several core pillars:

• Research, Innovation and Process Improvement: The goal is to cultivate a culture of innovation by emphasizing research, embracing cutting-edge technology, and enhancing internal processes to keep pace with the industry trends.

• Stakeholder Coordination and Engagement: The Plan focuses on forging strong partnerships with both internal and external stakeholders, including government and private sectors, to effectively implement policies across the communications industry. It also aims to create information-sharing platforms like forums, virtual pages, and dashboards to promote transparency and compliance.

• Human Resource strengthening: This pillar aims to empower the NCA workforce by enhancing staff welfare, providing development opportunities, reducing manual tasks through automation, and promoting a paperless, eco-friendly work environment.

• Resource Optimization and Growth: The Plan outlines key initiatives to ensure resources are allocated effectively and align with the Authority's goals and priorities. This includes accelerating Ghana's digital transformation by managing the radio frequency spectrum for 5G rollout and adopting new satellite services, ensuring national interest and fair competition.

This strategic plan will play a crucial role in shaping Ghana’s digital economy, ensuring the country remains competitive in the global communications landscape. It aims to boost NCA’s revenue streams and elevate its ITU G5 benchmark ranking from advanced to leading status. By implementing this plan, the NCA aims to drive substantial growth and innovation within the sector. Additionally, the strategy emphasizes the importance of adopting new technologies and fostering a robust infrastructure to support the evolving needs of the industry.

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